Privacy Policy

This Privacy Policy explains how STRYDE ("we", "us", "our") collects, uses, and protects your information when you visit or buy from our store. By using our website, you agree to the practices described here.

Information we collect

When you place an order or interact with our store, we may collect your name, email address, shipping and billing address, phone number, payment information, and order details. We also automatically collect certain device and browsing data (such as IP address, browser type, and pages viewed) through cookies and similar technologies.

How we use your information

To process and fulfil your orders and payments
To communicate with you about your order or enquiries
To send marketing emails where you have opted in (you can unsubscribe at any time)
To improve our products, website, and customer experience
To detect and prevent fraud and to comply with legal obligations

Sharing your information

We share information only as needed to run our business, including with our e-commerce platform (Shopify), payment processors, shipping and fulfilment partners, and analytics or marketing providers. We do not sell your personal information. These partners process data on our behalf and are required to keep it secure.

Cookies

We use cookies to keep your cart, remember preferences, and understand how our site is used. You can disable cookies in your browser settings, though some features may not work properly.

Data retention & security

We retain your information only as long as necessary for the purposes described here or as required by law. We take reasonable measures to protect your data, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us through our Contact page.